CAREERS

Key Responsibilities:

1. Client Relationship Management:
   • Serve as the main point of contact for assigned clients.
   • Build and maintain strong, long-lasting client relationships.
   • Ensure the timely and successful delivery of solutions according to client needs and objectives.
2. Account Growth:
   • Identify opportunities for growth within existing client accounts.
   • Collaborate with sales teams to achieve sales quotas and grow accounts.
   • Present new products and services to enhance client relationships.
3. Client Support:
   • Address client inquiries and resolve issues in a timely manner.
   • Conduct regular meetings with clients to review their needs and address any concerns.
   • Provide after-sales support to ensure client satisfaction.
4. Strategy and Planning:
   • Develop strategic plans to improve client results.
   • Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).
   • Prepare reports on account status.
5. Coordination:
   • Coordinate with internal teams to ensure seamless service delivery.
   • Collaborate with the marketing team to ensure clients are informed of relevant promotions and offerings.
6. Negotiation and Contract Management:
   • Negotiate contracts and close agreements to maximize profits.
   • Ensure compliance with contractual terms and conditions.

Qualifications:

• Education:
  • Bachelor’s degree in Business, Marketing, or a related field.
• Experience:
  • Proven work experience as an Account Manager, Sales Account Manager, or relevant role.
  • Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization.
• Skills:
  • Excellent listening, negotiation, and presentation abilities.
  • Strong verbal and written communication skills.
  • Ability to manage multiple accounts and projects simultaneously.

Preferred Qualifications:

• Experience in [industry specific to the company, e.g., technology, healthcare].
• Familiarity with CRM software and MS Office.
• A track record of achieving sales targets.

Personal Attributes:

• High degree of professionalism and integrity.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.

Working Conditions:

• Full-time position.
• Occasional travel may be required for client meetings.